Privacy Policy

Last Updated: June 13, 2025

Thomson Club operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Thomson Club uses Shopify technology, which enables us to provide you with these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction using the Services or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you or another person. It does not include anonymized or de-identified information. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:

Contact details: name, address, billing address, shipping address, phone number, and email address.
Financial information: credit card, debit card, or account numbers, payment method details, transaction confirmations, and other payment information.
Account information: username, password, security questions, preferences, and settings.
Transaction data: items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your order history.
Communications with us: any information you include in communications with our customer service.
Device information: browser, device, or network connection data, IP address, and unique identifiers.
Usage data: how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: when you create an account, interact with the Services, or otherwise provide personal information.
Automatically: through the Services and your device, including cookies and similar technologies.
From service providers: who collect or process personal information on our behalf.
From business partners or third parties.

How We Use Your Personal Information

Depending on your interactions, we may use personal information for:

1. Providing, Customizing, and Improving the Services
To process orders and payments, remember preferences, send notifications, manage your account, facilitate returns or reviews, and deliver a personalized shopping experience, including recommending products based on your activity.

2. Marketing and Advertising
To send promotional emails, texts, or mail; show online ads for products or services, including based on your past activity, purchases, or cart additions.

3. Security and Fraud Prevention
To authenticate accounts, secure payments, detect and investigate fraud, protect our Services and public safety. If you create an account, you're responsible for keeping your credentials safe.

4. Customer Communication
To provide support, respond to inquiries, and manage the customer relationship.

5. Legal Obligations
To comply with laws, respond to legal requests, enforce our terms or policies, or handle disputes or investigations.

How We Disclose Personal Information

In certain cases, we may disclose your personal information to third parties:

With Shopify, service providers, and third parties who help us operate the Services (e.g., IT support, payment processing, analytics, customer service, shipping).
With business and marketing partners, such as Shopify’s advertising network, to offer personalized ads based on activity across merchants.
With your consent, such as for social media integration or product delivery.
With our affiliates or company group.
In business transactions, such as mergers or bankruptcy, and for legal compliance or protecting rights and interests.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your use of the Services to provide and optimize them. Your submitted data may be shared with Shopify and third parties, potentially located outside your country of residence.

Shopify may also use personal data from your interactions with our store and others to offer enhanced features and insights. In these cases, Shopify is responsible for processing and for any rights requests regarding this use.
To learn more about Shopify’s use of your personal information and your rights, see the Shopify Consumer Privacy Policy or access the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. If you follow links to websites not owned or controlled by us, you should review their privacy and security policies. We are not responsible for their practices, accuracy, or data handling. Content shared on public or semi-public forums (e.g., social media) may be visible to others without limitation.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided personal information, contact us using the details below to request deletion.

To our knowledge, we do not “sell” or “share” (as defined by law) personal data of individuals under 16.

Security and Data Retention

We strive to protect your personal information, but no system is 100% secure. Avoid sending sensitive information over insecure channels.

We retain personal information only as long as necessary for account maintenance, service provision, legal compliance, dispute resolution, or enforcement of agreements and policies.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request access to the personal data we hold about you.
Right to Deletion: Request deletion of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Portability: Request your data in a usable format or transfer to another provider.
Right to Opt Out of Sale/Targeted Advertising: Depending on where you live, you may opt out of data sharing considered a “sale” or used for targeted ads.
Communication Preferences: Opt out of promotional emails using unsubscribe links. We may still send transactional or service-related emails.

If you are in the UK or EEA, additional rights may apply:

Right to Object or Restrict Processing
Right to Withdraw Consent (without affecting previous lawful processing)

To exercise these rights, contact us via the methods below or where indicated in the Services. We may verify your identity before processing your request, as permitted by law. You may authorize an agent to act on your behalf.

We do not discriminate against you for exercising your privacy rights.

Complaints

If you wish to lodge a complaint about how we handle your data, contact us using the details below. You may also contact your local data protection authority. A list of EEA authorities is available here.

International Transfers

Your personal information may be transferred, stored, and processed outside your country.
For transfers from the EEA or UK, we use recognized transfer mechanisms, such as the EU Standard Contractual Clauses or equivalent UK documents unless the destination country is deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted here with a new “Last Updated” date and notices as required.